Kanyon terms and conditions govern your use of their website and app, managed by Kanyon Consumers Pvt Ltd.

 Key rules cover user accounts, pricing, wallet usage, and order policies. You must be an adult competent to contract to place orders across their serviced cities.

Account and Registration

  • You must create an account with accurate mobile and contact details to use the platform.
  • Kanyon can suspend or block your account if they spot fraud, wrong information, or a breach of rules.

Pricing and Orders

  • Prices listed are final at the time of ordering, though subject to change prior to checkout.
  • Delivery happens to a single specified address per order.
  • Certain items like baby food, gold/silver coins, or tobacco products may have distinct promotional or payment restrictions.

Kanyon Rules

  • Direct top-ups use valid domestic cards, net banking, or UPI.
  • Wallet balance expires 1 year from the date it is added.
  • Wallet funds may be frozen or suspended if regional store operations stop or account misuse is detected.

Returns and Deliveries

  • Standard delivery and quick-delivery services maintain specific return guidelines.
  • instant delivery orders generally do not support doorstep returns or exchanges without contacting customer support post-delivery.